BERLIN — A ransomware assault this week shut down Coos County Household Well being Providers, a principal supplier of well being companies within the Androscoggin Valley.
Coos County Household Well being CEO Ken Gordon mentioned the assault affected basically all of its methods — cellphone, pc and e-mail.
Telephone companies had been partly restored by Thursday and all three of the organizations clinics have been open for walk-in appointments after some have been closed following Monday’s cyberattack.
Gordon mentioned the non-profit group seen early Monday earlier than its numerous clinics opened that there have been abnormalities in how its methods have been operating. An examination revealed the whole system had been compromised. He mentioned CCFHS shut down companies and labored to forestall additional exercise on the system.
Whereas he confirmed the system had been hit by a ransomware assault, he mentioned he couldn’t discuss concerning the assault itself.
He emphasised there was no proof that affected person data was compromised. He mentioned the group hoped to have the whole system again up and operating as quickly as doable.
“We’re slowly within the means of rebuilding and standing issues up,” Gordon mentioned.
Coos County Household Well being Providers operates major care clinics at 133 Nice St. and Web page Hill at Androscoggin Valley Hospital in Berlin and at 2 Broadway Ave. in Gorham, providing a variety of well being and social companies together with major care, pediatrics, girls’s well being, podiatry and behavioral well being.
It operates a dental clinic at 73 Primary St. in Berlin and in addition runs RESPONSE websites in Berlin, Lancaster and Colebrook, addressing the wants of survivors of home violence and sexual assault.
On Wednesday, Coos County Household Well being Providers had its Web page Hill Clinic at Androscoggin Valley Hospital open for walk-in care, and Dr. Brian Beals and pediatric nurse practitioner Chelsey Andrea have been seeing sick kids on the Gorham workplace.
Gordon thanked CCFHS’s sufferers for his or her help and endurance because the non-profit recovers and begins to reschedule appointments.
Gordon mentioned the non-profit serves about 15,000 folks yearly and provides companies on a sliding payment scale for these with out insurance coverage or with excessive deductibles.
Gordon mentioned throughout COVID, many sufferers postponed routine health-care visits and there was a push to reschedule these visits. The ransomware assault will delay some appointments simply as Gordon mentioned they have been getting folks caught up.
He mentioned Coos County Household Well being Providers is consistently working to verify its methods are safe and notably within the final couple of years has invested in measures to protect in opposition to cyberattacks. That features endpoint safety that secures entry to the group’s inside community.
Gordon mentioned there has additionally been coaching for workers on utilizing the pc correctly.
“So, we actually can say, with full confidence that we’ve carried out all the things any health-care or different firm would do to guard its methods, and it was simply our unhealthy luck,” Gordon mentioned.
He mentioned the College of Vermont Medical Middle was hit by a ransomware assault final fall. That assault affected greater than 5,000 hospital computer systems and laptops that encrypted information and knowledge on 1,300 servers.
The Affiliation of American Medical Faculties studies that cyberattacks on health-care methods have spiked throughout the pandemic. Hackers achieve entry to a pc system, encrypt the information that run it, after which demand cost for a decryption key to unlock entry.
The U.S. authorities web site Cease Ransomware reported that one ransomware attacker has focused 16 U.S. health-care and first responder networks throughout the previous yr.
A latest Forbes journal article reported ransomware assaults are rising in scale, sophistication and frequency, victimizing governments, people and personal corporations world wide. The article mentioned final yr, ransomware funds exceeded $400 million, greater than 4 occasions the extent in 2019.